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Grab and Foodpanda Business Guide (Philippines)

Overview of how businesses in the Philippines can use Grab for corporate rides and Foodpanda as a restaurant partner, including steps, requirements, fees, and pros and cons.

What you’ll learn in this Grab and Foodpanda business guide

This Grab and Foodpanda business guide for the Philippines explains how to set up Grab for Business for rides and deliveries, how Foodpanda restaurant partnerships work, and what the typical fees, pros, and cons are.

To manage payments and registrations around these platforms, also read our GCash / Digital Payments vs Cash Guide, Payment Processors for PH Businesses Guide, and Business Registration & Bank Account Guide.

Grab for Business

Step-by-step

  1. Download the Grab app and create an individual account.
  2. Join your company's Grab for Business (Grab for Work) group by accepting the email invitation from your admin.
  3. Set up GrabPay and link your credit/debit card for cashless payments.
  4. Book rides or delivery services through the app and tag them to your business profile where applicable.
  5. Use the Grab for Business web dashboard to review trips, manage expenses, and download e-statements.

Requirements and fees

  • Companies must register with Grab for Business and activate corporate billing.
  • A small portal or administration fee may apply for corporate accounts (details usually clarified by a Grab account manager).
  • Payments can be done via reimbursement model or using a corporate credit card.
  • All fees are generally exclusive of VAT; applicable VAT is added on top.
  • Charges are per trip or order; there are no extra markups added by employees.

Pros

  • Centralized management of corporate rides and deliveries.
  • Detailed e-statements make reimbursements and accounting easier.
  • Cashless system reduces handling of petty cash.
  • Access to multiple services in one platform (transport, food, courier).
  • Large driver network improves availability in major cities.

Cons

  • Portal and VAT costs increase total expenses compared to ad-hoc rides.
  • Requires proper employee enrollment and tagging for accurate reporting.
  • Businesses depend on Grab's pricing policies and surge pricing.
  • Service quality still depends on individual drivers and local conditions.

Foodpanda for Business (Restaurant Partners)

Step-by-step

  1. Fill out the Foodpanda vendor signup form online with your restaurant details and contact information.
  2. Upload required documents such as BIR Form 2303, valid government ID, and bank account proof.
  3. Review and sign the vendor agreement emailed by Foodpanda.
  4. Set up your online restaurant page: menus, photos, prices, and operating hours.
  5. Attend or review onboarding/training materials provided by Foodpanda.
  6. Go live on the platform and start receiving customer orders.

Requirements and fees

  • Restaurant must be properly registered with the BIR and have a valid Form 2303.
  • Valid identification of owners or authorized signatories and up-to-date bank account details.
  • Foodpanda charges a commission typically around 15–30% per order.
  • Commission rates can vary depending on city, restaurant size, and order type (delivery vs pick-up).
  • Fees and commissions are deducted before payouts to the restaurant.

Pros

  • Access to a large customer base actively ordering food online.
  • Onboarding is relatively quick compared to building your own delivery system.
  • Tools for managing orders, updating menus, and running promotions.
  • Delivery logistics handled by Foodpanda, reducing the need for in‑house riders.

Cons

  • Commission fees significantly reduce profit margins, especially for low-priced menu items.
  • Platform is highly competitive with many restaurants fighting for visibility.
  • Reliance on third-party riders can lead to issues like late deliveries or incorrect orders.
  • Negative reviews from delivery issues can still affect the restaurant's rating.

Is Grab or Foodpanda Right for Your Business?

For most Philippine MSMEs, these platforms are tools to reach more customers and manage operations, but they come with added costs.

  • Grab for Business is ideal for companies that frequently book rides, food, or deliveries for staff.
  • Foodpanda works best for restaurants and food businesses wanting instant access to online delivery demand.

Always compute your net profit after all commissions, portal fees, VAT, and delivery costs, and ensure your business is properly registered with BIR, DTI/SEC, and your LGU before scaling up.